Privacy Policy

Last Update:

Last updated: November 2026

Unlockie (“App”, “Service”) is operated by Linkadoo Pazarlama Teknolojileri ve Danışmanlık Anonim Şirketi (“Company”, “we”, “us”, or “our”). This Policy explains how we collect, use, and protect Personal Data when you use Unlockie. The Service is available worldwide and may be subject to different data protection laws, including the GDPR, CCPA, and COPPA.

Unlockie is a work of fiction. All phones, people, messages, and photos shown in the App are invented. The App does not access, read, or upload the messages, photos, contacts, call history, or location stored on your own device.

Types of Data We Collect

We collect the following categories of Personal Data, either directly from you or through third-party providers. Unlockie does not require you to create an account or sign in.

  • Identifiers: device identifiers (such as an app-specific install ID and, only if you allow tracking, the Apple Advertising Identifier/IDFA), IP address, and approximate location derived from your IP address (country/region).

  • Device & Technical Data: device model, OS version, app version, language, crash logs, and diagnostics.

  • Usage Data: interactions in the App (e.g., cases started and completed, questions answered, hints used, session length) and screens viewed.

  • Purchase Data (IAP): App Store in-app purchase and subscription receipts, product IDs, purchase/restore/refund status, entitlement state, country/currency.

  • Support Data: if you contact us, your email address and the content of your message.

We do not receive or store your payment card details. Purchases are processed by Apple as the merchant of record.

Answers you type while solving a case are used only to check your progress in the game. Please do not enter personal information into answer fields.

Mode and Place of Processing

We use appropriate technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. Processing occurs at our operating offices in Türkiye and on the servers of our service providers.

Our Service Providers (Processors)

We share data with vendors that help us operate the Service. They process data on our behalf and under our instructions:

  • Firebase (Google LLC, USA/EU) – analytics, crash reporting, push notifications.

  • Amazon Web Services (USA/EU) – hosting and storage of game content.

  • AppsFlyer (Israel/Global) – attribution and analytics.

  • RevenueCat (RevenueCat, Inc., USA/EU) – in-app purchase and subscription management (validating receipts, tracking entitlement status, handling restores and refunds).

  • AppLovin (AppLovin Corp., USA) – serving in-app advertising and measuring ad performance.

Where required, we use safeguards such as Standard Contractual Clauses (SCCs) for international transfers.

Advertising and Tracking

Unlockie may show advertisements. Our advertising partners may use device identifiers and usage data to deliver and measure ads. On iOS, we ask for your permission through Apple's App Tracking Transparency prompt before accessing the Advertising Identifier (IDFA) or tracking you across apps and websites owned by other companies. If you decline, you will still see ads, but they will not be personalized based on cross-app tracking. You can change this choice at any time in Settings → Privacy & Security → Tracking.

Purposes of Processing

We use Personal Data to:

  • Provide the App, deliver case content, and save your progress.

  • Validate purchases and subscriptions and manage entitlements (via RevenueCat), restore purchases, and prevent fraud and abuse.

  • Measure performance and improve the Service (analytics, diagnostics, crash reporting).

  • Understand how users find the App (attribution).

  • Show and measure advertising.

  • Send service notifications and push alerts, such as new case announcements (only if you allow notifications).

  • Respond to support requests.

  • Comply with legal obligations.

Data Sharing

We do not sell Personal Data. We may share data with:

  • Service Providers listed above, acting as data processors.

  • Authorities when required by law.

  • Business Transfers: in the event of a merger, acquisition, or asset sale.

Unlockie has no public profiles, chat, or user-generated content, so your data is not shared with other users.

Retention

We retain Personal Data only as long as necessary to provide the Service and for legitimate business needs (e.g., security, fraud prevention, accounting/tax). Purchase records needed for accounting or legal purposes may be kept longer as required by law. Game progress is stored on your device and is removed when you delete the App.

User Rights

Depending on your location, you may have the right to:

  • Access & Portability – obtain a copy of your data.

  • Rectification – correct inaccurate data.

  • Erasure – request deletion of your data.

  • Restriction – limit certain processing.

  • Objection – object to processing (e.g., analytics or personalized advertising).

  • Withdraw Consent – where processing is based on consent.

California residents may also request information about the categories of Personal Data we collect and may opt out of the “sharing” of Personal Data for cross-context behavioral advertising.

Requests can be sent to [email protected]. We will respond within the time limits required by applicable law.

Data Deletion

Because Unlockie does not use accounts, most data is tied to your device. To delete your data:

  1. Delete the App from your device. This removes your local game progress.

  2. Email request: send an email to [email protected] with the subject line “Unlockie Data Deletion Request.” If possible, include your App Store purchase receipt so we can locate your records. We will permanently delete associated personal data within 7 business days of verifying your request.

Your App Store purchases stay linked to your Apple Account and can be restored at any time using “Restore Purchases.”

Data Retention: Some anonymized or aggregated data (for example, analytics metrics that do not identify any user) may be retained to improve the performance and security of Unlockie.

Children’s Privacy

Unlockie is not directed to children under 13. We do not knowingly collect Personal Data from children under 13, or from users below the age at which they can lawfully consent to data processing in their country (the “Digital Age of Consent”). If we learn that we have collected such data, we will delete it. Parents/guardians may contact [email protected].

International Transfers

Personal Data may be transferred to and stored on servers outside your country of residence. We implement appropriate safeguards, such as SCCs or adequacy decisions, to protect your data.

Security

We use encryption in transit and at rest (where applicable), access controls, and secure infrastructure. While we take reasonable precautions, no system is 100% secure.

Changes to This Policy

We may update this Policy from time to time. Material changes will be notified in-app and/or on this page. Continued use of the Service after changes take effect constitutes acceptance.

Data Controller & Contact

Linkadoo Pazarlama Teknolojileri ve Danışmanlık Anonim Şirketi
Gürtaş İş Merkezi, Ortabayır Mah. Şair Çelebi Sok. No:1-3
Kağıthane 34413, Istanbul, Türkiye
📧 [email protected]